Last month, we shared the 15 foundational principles of good service to help brands shape customer experience through intentional design. While everyone claims to provide great customer service, few actually measure or define it. Without clear standards and consistent...
The title insurance industry often operates behind the scenes, ensuring smooth real estate transactions and protecting homeowners. But in a competitive market, relying solely on traditional referral networks and word-of-mouth isn’t enough to sustain long-term growth....
The recent NAR settlement has introduced significant changes to the real estate industry, particularly regarding broker commissions and MLS practices. Title companies can leverage social media to effectively communicate these changes to real estate agents, positioning...
